/* Sacks.ie assistant. Same look as the demo; uses the Sacks theme's colour
   tokens when present, with fallbacks so it also works on another theme.
   Everything is scoped to .chat-fab / .chat-panel. */
.chat-fab,.chat-panel{
  --c-brand:var(--brand,#b01c1c);--c-brand-dark:var(--brand-dark,#8f1616);
  --c-ink:var(--ink,#1e293b);--c-ink-2:var(--ink-2,#334155);--c-muted:var(--muted,#64748b);
  --c-line:var(--line,#e2e8f0);--c-line-2:var(--line-2,#cbd5e1);
  --c-surface:var(--surface,#f0f5fa);--c-surface-2:var(--surface-2,#f8fafc);
  --c-go:var(--go,#0f7b4a);--c-ease:var(--ease,cubic-bezier(.2,.7,.2,1));
  --c-head:var(--font-head,'Sarala',system-ui,sans-serif);
  font-family:var(--font-body,'Roboto',system-ui,sans-serif);box-sizing:border-box;
}
.chat-panel *,.chat-panel *::before,.chat-panel *::after{box-sizing:border-box;}
.chat-fab,.chat-panel button{border:0;cursor:pointer;font:inherit;}

.chat-fab{
  position:fixed;right:22px;bottom:22px;z-index:110;display:flex;align-items:center;gap:12px;height:66px;padding:0 22px;
  border-radius:999px;background:var(--c-brand);color:#fff;
  box-shadow:0 0 0 3px #2b2f36,0 14px 30px -10px rgba(176,28,28,.6);
  transition:transform .22s var(--c-ease),background .18s;
}
.chat-fab:hover{transform:translateY(-2px);background:var(--c-brand-dark);}
.chat-fab:focus-visible,.chat-panel :focus-visible{outline:3px solid var(--c-brand);outline-offset:2px;}
.chat-fab .lbl{display:flex;flex-direction:column;align-items:center;line-height:1.15;text-align:center;}
.chat-fab .lbl b{font-family:var(--c-head);font-size:18px;font-weight:700;white-space:nowrap;color:#fff;}
.chat-fab .lbl small{font-size:13px;opacity:.92;margin-top:2px;white-space:nowrap;}
.chat-fab .spark{flex-shrink:0;width:28px;height:28px;}

.chat-panel{
  position:fixed;right:22px;bottom:98px;z-index:115;width:min(460px,calc(100vw - 32px));height:min(700px,calc(100vh - 120px));
  background:#fff;color:var(--c-ink);border-radius:var(--r-lg,22px);box-shadow:var(--shadow-lg,0 24px 60px -24px rgba(15,23,42,.28));
  display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--c-line);
  opacity:0;visibility:hidden;transform:translateY(14px) scale(.97);transform-origin:bottom right;
  transition:opacity .24s var(--c-ease),transform .24s var(--c-ease),visibility .24s;
}
.chat-panel.on{opacity:1;visibility:visible;transform:none;}

.chat-head{background:var(--c-brand);color:#fff;padding:15px 18px;display:flex;align-items:center;gap:12px;flex-shrink:0;}
.chat-head .av{width:38px;height:38px;border-radius:999px;background:rgba(255,255,255,.2);display:grid;place-items:center;flex-shrink:0;}
.chat-head .t{font-family:var(--c-head);font-weight:700;font-size:17px;line-height:1.2;}
.chat-head .s{font-size:12px;opacity:.9;display:flex;align-items:center;gap:6px;margin-top:1px;}
.chat-head .s .d{width:7px;height:7px;border-radius:50%;background:#4ade80;}
.chat-head .x{margin-left:auto;width:32px;height:32px;padding:0;border-radius:999px;display:grid;place-items:center;background:transparent;color:#fff;transition:background .15s;}
.chat-head .x:hover{background:rgba(255,255,255,.18);}

.chat-body{flex:1;overflow-y:auto;padding:18px;background:var(--c-surface-2);display:flex;flex-direction:column;gap:12px;}
.chat-panel .msg{max-width:85%;font-size:15px;line-height:1.55;padding:11px 15px;border-radius:16px;overflow-wrap:anywhere;}
.chat-panel .msg.bot{background:#fff;border:1px solid var(--c-line);border-bottom-left-radius:5px;align-self:flex-start;}
.chat-panel .msg.me{background:var(--c-brand);color:#fff;border-bottom-right-radius:5px;align-self:flex-end;}
.chat-panel .msg.bot b{color:var(--c-brand);}
.chat-panel .msg a{color:var(--c-brand);font-weight:600;text-decoration:underline;text-underline-offset:2px;}

.chat-prods{display:grid;gap:8px;margin-top:10px;}
.chat-prod{display:flex;align-items:center;gap:10px;background:var(--c-surface-2);border:1px solid var(--c-line);border-radius:10px;padding:8px;}
.chat-prod img{width:42px;height:42px;object-fit:contain;flex-shrink:0;background:#fff;border-radius:6px;}
.chat-prod .n{font-size:12.5px;font-weight:500;line-height:1.3;}
.chat-panel .chat-prod .n a{color:var(--c-ink);font-weight:500;text-decoration:none;}
.chat-panel .chat-prod .n a:hover{color:var(--c-brand);text-decoration:underline;}
.chat-prod .p{font-family:var(--c-head);font-weight:700;font-size:13px;color:var(--c-brand);margin-top:2px;}
.chat-panel .chat-prod .go{margin-left:auto;background:var(--c-brand);color:#fff;font-size:11.5px;font-weight:700;padding:7px 11px;border-radius:999px;flex-shrink:0;font-family:var(--c-head);text-decoration:none;line-height:1.3;}
.chat-panel .chat-prod .go:hover{background:var(--c-brand-dark);}
.chat-panel .chat-prod .go[disabled]{opacity:.6;cursor:progress;}

.chat-panel .chips{display:flex;flex-wrap:wrap;gap:7px;padding:11px 18px;background:#fff;border-top:1px solid var(--c-line);flex-shrink:0;}
.chat-panel .chips button{font-size:13.5px;padding:8px 14px;border-radius:999px;background:var(--c-surface);color:var(--c-ink-2);transition:background .15s,color .15s;}
.chat-panel .chips button:hover{background:var(--c-brand);color:#fff;}

.chat-in{display:flex;gap:9px;padding:12px 14px;border-top:1px solid var(--c-line);background:#fff;flex-shrink:0;margin:0;}
.chat-in input{flex:1;min-width:0;padding:11px 15px;border-radius:999px;background:var(--c-surface);border:1.5px solid transparent;font-size:15px;outline:none;color:var(--c-ink);}
.chat-in input:focus{border-color:var(--c-brand);background:#fff;}
.chat-panel .chat-in input:focus-visible{outline:none;}
.chat-panel .chat-in button{width:42px;height:42px;padding:0;border-radius:999px;background:var(--c-brand);color:#fff;display:grid;place-items:center;flex-shrink:0;transition:background .15s;}
.chat-panel .chat-in button:hover{background:var(--c-brand-dark);}

.chat-panel .typing{display:flex;gap:4px;padding:13px 16px;background:#fff;border:1px solid var(--c-line);border-radius:16px;border-bottom-left-radius:5px;align-self:flex-start;}
.chat-panel .typing i{width:7px;height:7px;border-radius:50%;background:var(--c-line-2);animation:sct-bl 1.3s infinite;}
.chat-panel .typing i:nth-child(2){animation-delay:.18s}.chat-panel .typing i:nth-child(3){animation-delay:.36s}
@keyframes sct-bl{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}

/* Order tracking card */
.chat-panel .trk{background:#fff;border:1px solid var(--c-line);border-radius:12px;padding:14px;margin-top:10px;}
.chat-panel .trk-top{display:flex;align-items:center;gap:8px;font-family:var(--c-head);font-size:14.5px;}
.chat-panel .trk-dot{width:9px;height:9px;border-radius:50%;flex-shrink:0;}
.chat-panel .trk-ord{margin-left:auto;font-size:11.5px;color:var(--c-muted);font-family:ui-monospace,monospace;}
.chat-panel .trk-eta{font-size:13.5px;color:var(--c-brand);font-weight:600;margin-top:5px;}
.chat-panel .trk-meta{font-size:11.5px;color:var(--c-muted);margin-top:4px;line-height:1.5;}
.chat-panel .trk-steps{list-style:none;margin:12px 0 0;padding:0;position:relative;}
.chat-panel .trk-steps::before{content:"";position:absolute;left:5px;top:6px;bottom:6px;width:2px;background:var(--c-line);}
.chat-panel .trk-steps li{position:relative;padding:0 0 11px 20px;font-size:12.5px;line-height:1.45;margin:0;}
.chat-panel .trk-steps li::before{content:"";position:absolute;left:0;top:4px;width:12px;height:12px;border-radius:50%;background:#fff;border:2px solid var(--c-line-2);}
.chat-panel .trk-steps li.now::before{border-color:var(--c-brand);background:var(--c-brand);}
.chat-panel .trk-steps li.now .s{color:var(--c-brand);font-weight:700;}
.chat-panel .trk-steps .s{display:block;font-weight:600;color:var(--c-ink);}
.chat-panel .trk-steps .w{color:var(--c-ink-2);}
.chat-panel .trk-steps .t{display:block;color:var(--c-muted);font-size:11.5px;margin-top:1px;}
.chat-panel .trk-link{display:inline-block;margin-top:8px;font-size:12.5px;}

@media(max-width:520px){
  .chat-panel{right:8px;left:8px;width:auto;bottom:96px;height:calc(100vh - 124px);height:calc(100dvh - 124px);}
  .chat-fab{right:12px;bottom:12px;height:56px;padding:0 16px;gap:8px;}
  .chat-fab .lbl b{font-size:15px;}
  .chat-fab .lbl small{font-size:11.5px;}
  .chat-fab .spark{width:20px;height:20px;}
}
@media (pointer:coarse),(max-width:760px){
  .chat-head .x{width:44px;height:44px;}
  .chat-panel .chat-in button{width:46px;height:46px;}
  .chat-panel .chips button{padding:10px 15px;min-height:44px;}
}
@media print{.chat-fab,.chat-panel{display:none!important;}}
@media(prefers-reduced-motion:reduce){
  .chat-fab,.chat-panel{transition:none;}
  .chat-panel .typing i{animation:none;opacity:.6;}
}